Tried and true still rules them all!

Written by Cornelius J. van Dyk on . Posted in Blog

I’ve been a user of Paytrust, a bill payment management web site, for 11 years now. Over the last couple of years banks have gotten much better at bill payments and I’d been tempted to let go of my Paytrust subscription and just use the bank’s services. The cost is about the same, but this morning I was pleasantly surprised to rediscover why I love Paytrust so much and why I’ve stuck with them since 1998.

I wanted to make a change to my account and it was 7 AM EST in the morning. Calling most banks for online support at that hour will get you into an endless queue of computer answering menus. I called 1-800-PAYTRUST and simply selected 4 for other issues and was connected within seconds to an operator who was very friendly, very helpful and was based in North America. She was able to resolve my issue in no time and I could go on with my day. Had I called I bank, I might still have been on hold.

So besides the fact that I can look at my records going back 11 years (NO bank does that) AND the great customer server AND of course my personal favorite, the fact that Paytrust had NOT changed their user interface for years (it’s clean, simple and efficient with no fancy frills) even after Intuit bought them out, I really don’t see any reason why I would ever use anything but Paytrust.

Thank you Intuit/Paytrust for providing such a stalwart application that makes my life so easy!



Cheers
C




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Cornelius J. van Dyk

Born and raised in South Africa during the 70's I got my start in computers when a game on my Sinclair ZX Spectrum crashed, revealing it's BASIC source code. The ZX had a whopping 48K of memory which was considered to be a lot in the Commodore Vic20 era, but more importantly, it had BASIC built into the soft touch keyboard. Teaching myself to program, I coded my first commercial program at age 15.

After graduating high school at 17, I joined the South African Air Force, graduating the Academy and becoming a Pilot with the rank of First Lieutenant by age 20. After serving my country for six years, I made my way back into computer software.

Continuing my education, I graduated Suma Cum Laude from the Computer Training Institute before joining First National Bank where my work won the Smithsonian Award for Technological Innovation in the field of Banking and Insurance. Soon I met Will Coleman from Amdahl SA, who introduced me to a little known programming language named Huron/ObjectStar. As fate would have it, this unknown language and Y2K brought me to the USA in 1998.

I got involved with SharePoint after playing around with the Beta for SharePoint Portal Server 2003. Leaving my career at Rexnord to become a consultant in 2004, I was first awarded the Microsoft Most Valuable Professional Award for SharePoint in 2005, becoming only the 9th MVP for WSS at the time. I fulfilled a life long dream by pledging allegiance to the Flag as a US citizen in 2006. I met the love of my life and became a private consultant in 2008. I was honored to receive my ninth MVP award for SharePoint Server in 2013.

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