You’ve got to be kidding me! Moving to a new domain Registrar should NOT be this difficult!

Written by Cornelius J. van Dyk on . Posted in Blog

OK, so I own about a dozen or so domains. As a big batch of my domain started coming up for renewal, this batch being under Network Solutions, I began to think that domain registrar fees simply should not be as expensive as they are with Network Solutions. So I began to evaluate all the registrars in an effort to consolidate my domain under one roof. I ended up selecting GoDaddy as my registrar of choice. Their costs are much more reasonable than Network Solutions and their control panel is much more straight forward and clear… and then my woes began…

I started by logging into my Network Solution, 1and1 and accounts and setting my domains to “Unlocked” status so that transfer can occur. I then requested and got a confirmation key code for each domain, except who is STILL holding my domains hostage. Then I signed up for a GoDaddy account and requested my domains be transferred, using the confirmation keys that I had previously received. True to the process, I received an email from my current registrars asking me to confirm that I’m moving my domains to another registrar. I clicked on the links provided and logged into the confirmation pages where I then confirmed that I was making the transfer.

OK, that should be it right? That should be all that’s required to allow my domains to switch to the new registrar. I even configured GoDaddy to keep the existing domain settings from the original registrar so that services would not be interrupted. That should be it right? WRONG!!!

I will say that 1and1 released and relinquished their domains without hassle or fuss and the transfer was pretty seamless. Unfortunately the same cannot be said of Network Solutions. If it wasn’t for the fact that was holding my domains hostage, I would say that Network Solutions was the worst registrar in my book. As it is, they are only slightly better than Why do I say that? Where do I begin? OK, here goes…

To start, Network Solutions noted that the transfer could take up to 4 days to complete. Up to? It DID take 4 days to complete! Even after I logged into their confirmation page and explicitly confirmed that I wanted to transfer my domains, it still took 4 days after that! Why? I just don’t get it. Alas, that’s not the worst of it. In what I can only think is sheer spitefulness, Network Solutions moved my domain settings from their DNS pointers that point to my blog, email and other locations, to the default parked domain settings. Then they stonewalled the transfer for 4 days before finally handing it over to GoDaddy. Besides the fact that this action dumped my online activities such as my blog, email etc. into darkness for 4 days, I had to reconfigure all my settings from scratch once I got the domain to GoDaddy! There must be something illegal about what Network Solutions did…

Given my 4 days of darkness, you may have noticed my blog disappearing. At least I have it back up and running again and everything at GoDaddy works really great. No if I can just get to respond to my email, since they do NOT provide a phone number. Actually, I lie. They DO provide a phone number to contact for support. Of course when you dial it, you simply get a fax tone!

And so the trials and tribulations of domain consolidation continues…




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Cornelius J. van Dyk

Born and raised in South Africa during the 70's I got my start in computers when a game on my Sinclair ZX Spectrum crashed, revealing it's BASIC source code. The ZX had a whopping 48K of memory which was considered to be a lot in the Commodore Vic20 era, but more importantly, it had BASIC built into the soft touch keyboard. Teaching myself to program, I coded my first commercial program at age 15.

After graduating high school at 17, I joined the South African Air Force, graduating the Academy and becoming a Pilot with the rank of First Lieutenant by age 20. After serving my country for six years, I made my way back into computer software.

Continuing my education, I graduated Suma Cum Laude from the Computer Training Institute before joining First National Bank where my work won the Smithsonian Award for Technological Innovation in the field of Banking and Insurance. Soon I met Will Coleman from Amdahl SA, who introduced me to a little known programming language named Huron/ObjectStar. As fate would have it, this unknown language and Y2K brought me to the USA in 1998.

I got involved with SharePoint after playing around with the Beta for SharePoint Portal Server 2003. Leaving my career at Rexnord to become a consultant in 2004, I was first awarded the Microsoft Most Valuable Professional Award for SharePoint in 2005, becoming only the 9th MVP for WSS at the time. I fulfilled a life long dream by pledging allegiance to the Flag as a US citizen in 2006. I met the love of my life and became a private consultant in 2008. I was honored to receive my ninth MVP award for SharePoint Server in 2013.

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